Twilio - About the company
Twilio is a public company based in San Francisco (United States), founded in 2008 by John Wolthuis and Evan Cooke. It operates as a Cloud based omnichannel communication and customer engagement platform. Twilio has raised $240M in funding from investors like Founders Fund, Fidelity Investments and Bessemer Venture Partners. The company has 3394 active competitors, including 465 funded and 289 that have exited. Its top competitors include companies like Genesys, Capillary Technologies and Freshworks.
Company Details
Cloud based omnichannel communication and customer engagement platform. The platform offers a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages, and IP voice communications into the web, mobile, and traditional phone applications. It provides customer data platform that allows users to collect data from different channels, and manage the customer journeys in real time. It caters its solution to industries such as reatil, finance, healthcare, and more.
- Website
- Social
- Email ID
- @twilio.com
Key Metrics
Founded Year
2008
Location
San Francisco, United States
Stage
Public
Total Funding
in 13 rounds
Latest Funding Round
Investors
Ranked
1st among
Annual Revenue
as on Dec 31, 2023
Employee Count
as on Sep 30, 2024
Investment & Acquisitions
Hyro &
Similar Companies
Genesys &
Exit Details
Public
Legal entities associated with Twilio
Twilio is associated with 5 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Dec 17, 2014 | $26.6M (as on Dec 31, 2023) | 231 (as on Sep 30, 2024) | ||
CIN: 1447669 United States, Deadpooled | Mar 12, 2008 | $4.15B (as on Dec 31, 2023) | 2563 (as on Dec 31, 2023) | - |
Oct 27, 2019 | $62.8M (as on Mar 31, 2023) | 775 (as on Sep 30, 2024) | ||
Jan 08, 2020 | $0 (as on Mar 31, 2022) | - | ||
CIN: 262574840 United States, Active | Dec 26, 999 | - | 4684 (as on Dec 31, 2022) | - |
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Twilio's funding and investors
Twilio has raised a total funding of $240M over 13 rounds. Its latest funding round was a Post IPO round on Jul 31, 2021 for an undisclosed amount. 1 investor participated in its latest round, which include TeleSoft Partners, TDM Growth Partners, TCV and T. Rowe Price.
Twilio has 40 institutional investors including Founders Fund, Fidelity Investments and Bessemer Venture Partners. Mitch Kapor is only Angel Investor in Twilio.
Here is the list of recent funding rounds of Twilio:
Date of funding | Funding Amount | Round Name | Post money valuation | Revenue multiple | Investors |
|---|---|---|---|---|---|
Jul 31, 2021 | Undisclosed | Post IPO | 3366839 | 8269351 | |
May 2018 | $550M | Post IPO | 2702361 | 9004510 | - |
Jul 31, 2015 | $130M | Series E | 9703393 | 1762425 |
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Twilio's founders and board of directors
The founders of Twilio are John Wolthuis and Evan Cooke. is the CEO of Twilio.
Here are the details of Twilio's key team members:
- John Wolthuis: Co-Founder of Twilio. They are also an angel investor in 1 startup.Contact Info:
- Evan Cooke: Co-Founder of Twilio. They are also an angel investor in 1 startup.Contact Info:
View details of
Twilio's employee count trend
Twilio has 231 employees as of Sep 24. The total employee count is 4.0% more than what it was in Sep 23. Here is Twilio's employee count trend over the years:
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Twilio's Competitors and alternates
Top competitors of Twilio include Genesys, Capillary Technologies and Freshworks. Here is the list of Top 10 competitors of Twilio, ranked by 秘密研究所 score:
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Overall Rank | Company Details | Short Description | Total Funding | Investors | 秘密研究所 Score |
|---|---|---|---|---|---|
1st |  2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | TeleSoft Partners, TDM Growth Partners听&补尘辫;听 | 83/100 |
2nd |  Genesys 1990, Daly City (United States), Acquired | Omnichannel customer experience and contact center solutions in the cloud | $1.48B | Hellman & Friedman, SVG Capital听&补尘辫;听 | 79/100 |
3rd |  Capillary Technologies 2008, Bengaluru (India), Series D | AI powered loyalty management software for enterprises | $239M | 79/100 | |
4th |  Freshworks 2010, San Mateo (United States), Public | Cloud-based business process management suite solutions | $499M | HTIF, WestBridge Capital听&补尘辫;听 | 78/100 |
5th |  Dialpad 2011, San Ramon (United States), Series F | Cloud-based platform offering unified communication solutions | $476M | Polaris Partners, TriplePoint Capital听&补尘辫;听 | 77/100 |
6th |  Five9 2001, San Ramon (United States), Acquired | Provider of AI and cloud based contact center suite solutions | $84.1M | Herald Investment Management, Artiman听&补尘辫;听 | 76/100 |
7th | Provider of customer communications management platform | $12M | CPP Investments, EDBI听&补尘辫;听 | 76/100 | |
8th |  Gupshup 2004, San Francisco (United States), Series F | AI powered customer engagement and support platform for businesses | $484M | Lead Edge Capital, ADS Ventures听&补尘辫;听 | 75/100 |
9th | Acquia 2007, Boston (United States), Acquired | AI powered digital experience and customer data management platform | $174M | 73/100 | |
10th |  Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $213M | NGP Capital, Scale Venture Partners听&补尘辫;听 | 72/100 |
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Twilio's Investments and acquisitions
Twilio has made 25 investments in companies including Hyro and Nurdle. Twilio has also acquired 10 companies including Ionic Security and Zipwhip. Here is the list of investments & acquisitions:
Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Dec 10, 2024 | Investments | 2014 | New York City, United States | |
Nov 13, 2023 | Investments | 2023 | San Francisco, United States | |
Nov 30, 2022 | Investments | 2016 | New York City, United States |
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Reports related to Twilio
Here is the latest report on Twilio's sector:
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News related to Twilio
Media has covered Twilio for a total of 93 events in the last 1 year, 59 of them have been about company updates and 14 about partnerships.
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Business Wire鈥�Jun 12, 2025鈥�Twilio,
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MarketBeat鈥�Jun 06, 2025鈥�, Twilio
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Cui Niuhui鈥�May 16, 2025鈥�Twilio,
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Seeking Alpha鈥�May 01, 2025鈥�Twilio
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FAQ's about Twilio
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